Privacy Policy

Privacy Policy

Last updated: August 21, 2026

1. Who We Are

SealKeeper is an independent, multi-brand retailer operating at sealkeeper.shop. We offer a curated selection of food storage and preservation products — including storage bags, containers, and accessories from brands such as Joseph Joseph, Haakaa, Pyrex, and Hefty. SealKeeper is a third-party store, not an official brand store for any of the brands we carry.

The SealKeeper storefront is operated by Evergreen Pantry Operations LLC, a privately held operating company that specializes in the retail distribution of kitchen storage and food preservation products. Evergreen Pantry Operations LLC is the merchant of record for SealKeeper. In that role, it manages sourcing, order handling, customer service, and daily operations on behalf of the store, and it is the entity responsible for maintaining privacy compliance and protecting the personal information described in this policy.

Our postal address is 4827 Harborview Drive, Suite 210, Seattle, WA 98107, United States. You can reach us by phone at +1 (206) 555-0147.

2. Information We Collect

Information You Provide

When you browse, order, or contact us, we collect information you choose to give us. This includes:

• Contact and order details: your name, email address, shipping address, billing address, and phone number.
• Payment information: credit card or PayPal details needed to complete a purchase. Full payment details are collected and processed by our payment providers, as described in Section 5.
• Promotion details: coupon codes applied at checkout, such as FRESH15 for 15% off eligible items.
• Support communications: the contents of your messages to support@sealkeeper.shop or legal-privacy@sealkeeper.shop, plus any attachments or documentation you send us.

Information Collected Automatically

As you use the store, we automatically collect certain technical information, including your IP address, browser type and settings, device and operating system information, pages and products viewed, referring URLs, and timestamps. We collect this through server logs and cookies, as described in Section 6.

Transaction and Support Records

We maintain records related to your orders and interactions with us, including order history, shipment tracking information, returns and refunds, and the status of customer service inquiries. For example, returns are accepted within 30 days of delivery, and our support team logs the details needed to resolve your question.

3. How We Use Your Information

• To process orders: verify eligibility, apply promotions such as FRESH15, collect payment, and arrange shipment. Standard shipping is $8.00, and orders over $45.00 qualify for free standard shipping.
• To provide customer support: answer questions, resolve order issues, coordinate returns within the 30-day return window, and assist with warranty questions in line with the product information and each brand's standard terms.
• To operate and improve the store: maintain secure accounts, analyze how shoppers use our catalog, and improve product information and the ordering experience.
• To communicate with you: send order confirmations, shipping updates, and other transactional messages. If you opt in, we may send promotional communications about new products and offers; you can unsubscribe at any time.
• To comply with legal obligations: meet applicable recordkeeping, tax, fraud prevention, and regulatory requirements.

4. Sharing With Service Providers

We do not sell your personal information. We share information only with service providers who help us run the store:

• Payment processors that handle credit card and PayPal transactions securely.
• Shipping carriers that deliver your orders and provide tracking updates.
• Hosting, analytics, and email providers that keep the store running, help us understand site usage, and support customer communications.
• Professional advisers such as legal counsel, when needed to protect our rights or comply with the law.

These providers receive only the information needed to perform their services and are expected to protect it appropriately.

5. Payment Processing

We accept credit cards and PayPal. When you pay by credit card, your payment details are collected and processed by our PCI-compliant payment processor using encryption; we do not store full credit card numbers on our own servers. When you pay with PayPal, your payment data is handled through PayPal's integration and is governed by PayPal's privacy practices as well as this policy.

6. Cookies and Similar Technologies

We use cookies and similar technologies to make the store work, remember your cart, recognize you on return visits, and understand how shoppers use our site. Some cookies are essential — for example, those required for checkout. Others help us with analytics and, where you consent, advertising. You can control cookies through your browser settings, but disabling certain cookies may affect features like cart persistence and checkout.

7. Security

We take reasonable technical and organizational measures to protect your personal information, including encryption in transit, access controls, and secure storage of records. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work to safeguard the information we hold.

8. Retention

We keep personal information only for as long as needed to fulfill the purposes described in this policy, to resolve disputes, to support ongoing customer service, and to meet legal and accounting requirements. For example, order and transaction records are retained for the period required by applicable business and tax laws. When information is no longer needed, we delete or anonymize it.

9. Your Choices and Privacy Requests

Depending on where you live, you may have rights under applicable privacy laws to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. You may also have the right to receive a portable copy of information you provided. We will not discriminate against you for exercising these rights.

To exercise any of these rights, email legal-privacy@sealkeeper.shop with your name, the email address used for your store account, a description of your request, and any supporting documentation. Our legal/privacy specialist will verify your identity, check internal records, and respond within the timeframe required by law. Requests that raise a material legal risk are escalated to the operating company's legal counsel for formal review.

Marketing emails include an unsubscribe link; you can also opt out by contacting us. For general order and support questions, email support@sealkeeper.shop.

10. Children's Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact legal-privacy@sealkeeper.shop so we can delete it.

11. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, notify you by email or a notice on the storefront.

12. Contact Us

For privacy-related questions, data access or deletion requests, legal correspondence, or permission requests, contact our legal/privacy department at legal-privacy@sealkeeper.shop. The specialist team responds within 2 business days.

For general order, payment, coupon, or product questions, contact customer support at support@sealkeeper.shop or call +1 (206) 555-0147. Customer support is available Monday through Friday, 8:00 AM to 6:00 PM Pacific Time; messages received outside these hours are returned on the next business day.

You may also write to us at:

SealKeeper
c/o Evergreen Pantry Operations LLC
4827 Harborview Drive, Suite 210
Seattle, WA 98107
United States